Service 06

Executive & Operations Support

Your best hours should not disappear into your inbox and your calendar.

I manage the details behind your day: executive admin, client and team follow-through, business operations and light project coordination, so priorities do not stall while you handle everything else.

Executive admin, business operations and project coordination for founders and growing teams.

Emmanuella Oduah

What can a virtual executive and operations assistant handle?

Today’s executive support reaches beyond inboxes and calendars. I coordinate administrative workflows, clients and vendors, maintain CRM records, keep projects moving, prepare meeting notes and action trackers, organize business information and manage scheduling. For light project work, I keep owners, milestones and follow-ups visible while you retain strategic decisions and final approval.

What is included

01

Executive support and communications

Inbox triage, draft correspondence, calendar coordination and meeting preparation handled to your preferences.

02

Business operations administration

Recurring admin, file and record organization, vendor follow-through and business documentation kept current.

03

Light project coordination

Task owners, milestones, deadlines and dependencies tracked, with timely nudges and clear status updates.

04

CRM and client follow-through

Contacts, enquiries, onboarding steps and next actions organized in the system your team uses.

05

Meetings and action management

Agendas, notes, decisions and assigned actions captured and followed through after each meeting.

06

Research, reporting and process support

Useful research, trackers, routine reports and simple procedures prepared so the team can act on clear information.

This is for you if you are…

  • Founders and executives who need a proactive operational right hand
  • Small teams balancing client delivery, admin and active projects
  • Service businesses that need CRM, vendor or contractor follow-through
  • Leaders who want light project coordination without adding a full-time hire

What changes for you

  • Priorities and commitments are visible and followed through
  • Clients, vendors and team members receive timely updates
  • Projects keep moving between leadership check-ins
  • Business information and recurring admin stay organized

Tools I work in

  • Google Workspace
  • Microsoft 365
  • Slack
  • ClickUp
  • Asana
  • Monday.com
  • Notion
  • GoHighLevel
  • HubSpot
  • Calendly
  • Zoom
  • Dubsado
  • Google Sheets

Related work I have delivered

Notion

Notion command center for a busy CEO

A CEO was managing contacts, tasks, social media and personal commitments in different places.

I built a workspace that works as his CRM and command center: contacts database, task and project trackers, and a social media planner, linked into simple dashboards.

Result: Contacts, tasks and priorities on a single platform.

Calendly + Cal.com

Appointment scheduling workflow for a service business

A business owner was overwhelmed by manually managing appointments and coordinating with clients.

I set up event types for each service, availability rules and buffers, calendar sync, intake forms, and automatic confirmations and reminders.

Result: Clients book themselves, and the back-and-forth is gone.

Executive support

Inbox and calendar management for a busy executive

A crowded inbox and a calendar full of meetings meant important items were at risk of being overlooked.

I set up labels, filters and priority folders, triaged email daily, flagged what needed a decision, and managed the calendar with follow-ups and reminders.

Result: Every commitment tracked, with less stress.

See more of my work

Questions people ask about this

What can an executive assistant do beyond inbox and calendar management?

An executive assistant can coordinate business administration, CRM and client follow-through, meeting actions, vendors, research, reporting and recurring processes. I agree decision boundaries with you so routine work moves forward while sensitive or strategic choices stay yours.

Can you support light project management?

Yes. I can maintain the project tracker, clarify owners and due dates, follow up on dependencies, prepare status updates and keep client or team communication moving. Larger or more complex projects can be scoped as dedicated project management.

Can executive support include operations work?

Yes. I can organize recurring workflows, maintain records and systems, document simple procedures, coordinate handoffs and keep routine business administration moving across your tools.

How do we get started?

We agree your priorities, recurring responsibilities, tools and decision boundaries first. I organize the handover, set up a clear task and communication rhythm, and keep you updated as work moves.

Is my information kept confidential?

Yes. I handle confidential business and personal information carefully, follow agreed access and handling practices, and am happy to sign an NDA.

Can this role grow into operations management?

It can. Some clients begin with executive and administrative support, then expand the scope into operations ownership or project management as their needs develop. We define that change together.

More questions answered

Client, Business Operations Specialist contract

Verified review on Upwork

“Emmanuella has been a JOY to work with!

She brings a calm, steady presence and consistently gets things done without needing a lot of direction or follow-up. There were multiple times where tasks were already completed before I even thought to check in.”

View all reviews

Want this handled in your business? Let’s talk about it.

Investment is shared after a short discovery call

Book a strategy callWays to work with me

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