Service 03

Systems & Workflow Automation

If you are copying the same details from one tool into another, there is a better way.

I build the CRM, the workspace and the automations between them, so leads, clients and projects move forward without anyone remembering to push them.

CRM, GoHighLevel and workspace setup, connected with Zapier, Make and n8n automations.

Emmanuella Oduah

What is systems and workflow automation?

Systems and workflow automation means setting up the tools a business runs on, such as its CRM and project workspace, and connecting them so repetitive steps happen on their own: a booked call creates a CRM record, a signed contract triggers the welcome email, a status change notifies the right person. I set up GoHighLevel, HubSpot, ClickUp, Asana, Monday.com, Notion and Airtable, and connect them with Zapier, Make and n8n.

What is included

01

Workflow mapping

Before I build anything, we both understand the process and where it breaks.

02

CRM setup

Contacts, pipelines, deal stages, custom fields and follow-up tasks in GoHighLevel, HubSpot, Zoho, Dubsado, ClickUp or Airtable.

03

GoHighLevel setup and management

Sub-accounts, pipelines, workflows, calendars, forms, funnels and follow-up sequences, built and looked after.

04

Workspace builds

ClickUp, Asana, Monday.com, Notion and Trello workspaces with boards, dashboards, templates and views your team will use.

05

Multi-step automations

Zapier Zaps, Make scenarios and n8n workflows with triggers, filters and actions, tested before handover.

06

Migration, documentation and training

Existing data moved in cleanly, every build documented, and your team shown how to use it.

This is for you if you are…

  • Businesses with leads and tasks scattered across tools
  • Founders copying data between apps by hand
  • Teams that bought GoHighLevel, ClickUp or HubSpot and never finished the setup
  • Sales pipelines where follow-ups are being missed

What changes for you

  • Leads, clients and projects in one connected system
  • Follow-ups and reminders that go out on time
  • Hours back every week
  • A setup your team understands and can maintain

Tools I work in

  • GoHighLevel
  • HubSpot
  • ClickUp
  • Asana
  • Monday.com
  • Notion
  • Airtable
  • Zapier
  • Make
  • n8n
  • Trello
  • Calendly

Related work I have delivered

ClickUp

ClickUp CRM and workflow automation for a marketing campaign

A client running a campaign across WhatsApp, Facebook and Instagram had leads and conversations scattered across platforms.

I built a ClickUp CRM with a lead pipeline, custom statuses and fields, list and board views, and integrations that bring every enquiry into one place. Automations send follow-ups and track each interaction.

Result: Leads, follow-ups and campaign tracking in one system.

HubSpot

HubSpot CRM setup: contacts, deals pipeline, tickets and follow-ups

Contacts, customer issues and sales deals were unorganized, and follow-ups were being missed.

I organized contacts with properties and lists, configured the ticketing pipeline, built the deals pipeline with clear sales stages, and added tasks, reminders and workflows.

Result: One central system, and follow-ups that happen on time.

Monday.com

Monday.com project tracker and automations for an LMS website launch

A client building a learning management system needed every task, owner and deadline organized ahead of launch.

I built boards for each phase, task groups with owners, priorities and due dates, a Gantt timeline, progress dashboards, and automations for status changes and deadline alerts.

Result: Deadlines visible to everyone, and a smooth launch.

See more of my work

Questions people ask about this

What can be automated in a service business?

Common wins are lead capture, appointment scheduling and reminders, client onboarding, contract and invoice handoffs, follow-up emails, status updates between tools, and recurring reporting.

Should I use Zapier, Make or n8n?

Zapier is the quickest to start with and connects to the most apps. Make gives more control for less money as volume grows. n8n is the most flexible and can be self-hosted, which suits businesses that want their data on their own server. I recommend after seeing your stack and budget.

Is GoHighLevel better than HubSpot?

It depends on what you need. GoHighLevel suits coaches, consultants and agencies that want CRM, funnels, calendars, SMS and automation in one place at a fixed price. HubSpot suits teams that want a deeper CRM and reporting and are happy to use other tools around it. I set up both.

Which is better: ClickUp, Asana, Monday.com or Notion?

It depends on the team. Monday.com and Asana are easiest for teams new to project tools. ClickUp is the most flexible and suits operations-heavy teams. Notion is best when documentation and projects need to live together. I recommend after seeing how you work.

Can you move my data from another CRM or tool?

Yes. I export contacts, pipelines, tasks and notes from the old tool, clean the data, import it, and check that fields, tags and stages carried over correctly.

Will I be able to maintain it myself?

Yes. Everything I build is documented, and you keep full access. Nothing lives only in my head.

More questions answered

Issa Perry, Senior Oracle Database Administrator

Review on LinkedIn Services

“Her attention to detail is the best I’ve seen.

Ella has been a valuable member of our team in every way! She is super responsive, very organized, and her attention to detail is the best I’ve seen. Her contributions have been unmeasurable to our team’s success!”

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Want this handled in your business? Let’s talk about it.

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